Listing posts categorised: homepage featured

Advisory Boards – On Not Being the Smartest in the Room

Date posted: 7 Mar 2019

It was just before 5:30am in the boardroom in Adelaide. It was 8pm in Stockholm and 2pm in New York. I thought it was going to be impossible to find a time when we could meet but, as it turned out, it seems to work if you put your mind...

Make People Coffee and Learn About Customer Service

Date posted: 15 Feb 2019

At least once a week, I try to spend an hour or so making coffees for people while they wait for their cars to be serviced at our family owned motor dealership, Paradise Motors Mazda. I do this almost anonymously. Most people think I am a failed author or part-time...

Listing posts categorised: homepage featured

Advisory Boards – On Not Being the Smartest in the Room

Make People Coffee and Learn About Customer Service

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